Client Case Study: Driving Transformation and Growth at Horizon Platforms

Introduction

At byDiffusion, we specialise in empowering organisations to navigate change with a fresh, focused, and confident approach. With the UK construction industry expected to grow significantly in the coming years, ensuring that Horizon Platforms was well-prepared for future demand was crucial. This case study highlights our partnership with Horizon Platforms, where we played a pivotal role in preparing them for growth while safeguarding their valued culture.

Client Overview

Horizon Platforms offers a comprehensive range of powered access equipment, paired with expert advice and exceptional service across the UK. Their unwavering dedication to customer service and fostering long-term client relationships is central to their ongoing success.

The Brief

Horizon Platforms engaged byDiffusion to launch a programme that would strategically position the business for growth, aligning with their forward-thinking vision.

Challenges

1. Capacity for Growth: Allocating resources effectively to fuel growth, while managing existing operational demands.
2. Prioritising Change: Striking the right balance between ongoing tasks and transformative initiatives, ensuring prioritised and effective change management.
3. Cultural Preservation: With 94% of executives and 88% of employees believing that a distinct corporate culture is crucial to business success (Deloitte, 2022), preserving Horizon Platforms' strong culture during this period of change was a top priority.

Our Approach – Fresh Perspectives, Focused Solutions

We began by immersing ourselves in Horizon Platforms' current landscape through curiosity-driven sessions. This deep engagement provided the foundation for actionable recommendations tailored to their growth aspirations.

Key Activities

• Leadership Engagement: Extensive consultations with leadership and key stakeholders to align on vision and priorities.
• Workshops: Facilitated sessions to identify process pain points and opportunities for improvement.
• Team Engagement: Conducted discussions to capture team aspirations and address concerns, ensuring alignment and buy-in.

Tailored Solutions

Our recommendations were concise, targeted, and directly aligned with Horizon Platforms' needs. We emphasised cross-functional collaboration, accountability, and readiness for growth.

Action Plan

1. Curiosity and Immersion: Engaged deeply with management and leadership to understand the vision and individual roles within the team.
2. Programme Design: Developed a clear programme outlining outcomes, milestones, and deliverables to guide the transformation.
3. Governance and Communication Planning: Designed an initial framework for oversight, monitoring, and steering progress, ensuring alignment with strategic goals.
4. Coaching and Mentoring: Provided hands-on support to enhance project delivery and change management capabilities within the team.

Results – Driving Success with Confidence

Our collaboration led to the development of clear, actionable steps that positioned Horizon Platforms for successful transformation. Key outcomes included:

• Leadership Development: Enhanced management capabilities to support a growing organisation, which is crucial considering that 70% of transformation initiatives fail due to a lack of leadership and alignment (McKinsey).
• Cultural Preservation: Made key recommendations to strengthen and preserve the culture that has been pivotal to Horizon Platforms' success, recognising its importance as 94% of executives and 88% of employees believe that a strong corporate culture is vital to business success (Deloitte, 2022).
• Future Leadership: Provided strategic recommendations for identifying and nurturing future leaders, fostering a sense of responsibility and accountability to drive the organisation forward.
• Team Cohesion: Facilitated the formation of a more unified management team, driving change with collective strength and a shared vision.

Client Feedback

Adrian Bleasdale, CEO, noted: “We’re in a much better place with your support so far.”

Jonathan Faulkner, Head of Commercial Finance, added: “The alignment, clarity, and governance structure now embedded have significantly boosted team confidence, which has grown immensely over the past few months.”

Conclusion

Our partnership with Horizon Platforms exemplifies byDiffusion's commitment to delivering fresh, focused, and assured solutions. By preparing their operations for change and fostering a culture of collaboration and accountability, we’ve helped Horizon Platforms lay a solid foundation for future success. www.horizonplatforms.co.uk

‍

Ready to transform your business? Let’s collaborate to address your challenges and drive your organisation forward. Contact us today to explore how our unique approach can elevate your operations.

‍