When someone visits www.bydiffusion.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Mailing list & form submissions
When you submit an enquiry to us through our web site, via email or over the telephone, we collect some personal information. We use that information for a couple of reasons: to give you information that you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check that you’re happy and satisfied. We don’t rent or trade email lists or any of your details with other organisations and businesses at all.
We use a third-party provider to deliver our email marketing messages by email. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. You can unsubscribe to marketing emails at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at email@example.com and asking for your email address to be removed from our marketing list.
We do not share any customer data with any other third party organisations, with the only exception being if we are requested to do so for the purposes of abiding with the law here in the United Kingdom.
Access to your data
You are entitled to view, amend, or delete the personal information that we hold. Email your request to firstname.lastname@example.org and we will return your email with the details that we hold on file for you.
Changes to this privacy information
This Policy is reviewed annually and was last revised on 1st March 2023.